They are really good and friendly
I have been a patient at this practice for 12 years and i cannot fault the service. The staff are welcoming and very sufficient :) due to an accident with one of my front teeth being broken i have been quite nervous with any dentists but i am confident with my dentist and trust this practice .
In the couple of years or so I have been a patient at this practice I really cannot fault the dentists and how efficient they and their staff are, however....RECEPTION staff and their customer service falls short and at times leaves you speechless as to how they do not seem to care or show any speed to serve you. They appear to run at their own pace and several times I have stood waiting for one of them to make eye contact with me to pay or book an appoitment and it can be very lethargic. Please practice manager do your customers not deserve better ? Very poor in todays age to be left feeling like this and judging by other reviews Im not the only one !
My 6 year old daughter was treated by antonio today in an emergency having knocked her front tooth out, all the staff were excellent and she was seen straight away.
I went to this dentist for over 10 Years, I didn't like the way I was being treated. I left this dentist 12 months ago. I now have a new dentist elsewhere.
Williams A M is a UK Dentist based in Hagley, West Midlands. Williams A M is located at 20 Hagley St, Halesowen B63 3AU, UK.
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