Highest agency fees (350) plus slowest customer service response
Rental side is completely diabolical. Rented a un livable house off Ian perks. Got threatend by the land Lords family they were only concerned about there money but any thing to do with the property being in livable condition was not there problem. Even giving notice I had to wait meaning I had to pay more than neaded just to move out. And that's while being hounded for money. While still being threatened.
Very poor experience with Ian Perks as a landlord, their communication is non existant, they once ignored all emails and issues for nearly a year before finally addressing some of the issues. They improved then fell back into no communication, there is also no single point of contact, you never know who will contact or respond to things and you have to copy in 6 people hoping one of them reads it. Lost one tenant and likely to lose another at this rate. I already left a similar review but it was removed somehow with no explanation.Only good things are they pay on time and did provide a good end of tenancy condition report. If you have a question about anything at all though don't expect a reply, ever.
Ian , Rose and the team dealt with a very stressful purchase in an amazingly compassionate manner. They fought tooth and nail to ensure the sale completed and we would not now be in our forever home without them. Thanks will not be enough for the personal service they offer. Totally recommend this company.
I recently instructed Ian Perks to sell my house. I was very impressed from start to finish in every aspect. The communication between us was excellent, calls were always answered promptly, messages passed on and calls returned, which is very important in house selling. Ian is a great negotiator with a wealth of experience and he is backed by a superb team of staff who are friendly and efficient. Ian has a fantastic knowledge of the local property market having several decades of experience. The marketing of the property was excellent; my house looked superb. I would highly recommend.
Ian Perks Estate Agent is a UK Real Estate Agency based in Hagley, West Midlands. Ian Perks Estate Agent is located at 20-22 Hagley Rd, Stourbridge DY8 1QQ, UK.
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